Customer Testimonials
Friendly, efficient, informative and always professional. Intake was easy and efficient. Didn't have to wait.
Friendly, efficient, informative and always professional. Intake was easy and efficient. Didn't have to wait.
This was the most relaxed and painless car buying experience my wife and I have ever had over the years. Executive AG just might be the dealership of the future for us. Thank you!
I have purchased 3 cars from this dealership due to the excellent service department. Jason is my favorite technician because he explains all of my service options and keeps me posted of the progress of repairs. Jason is professional.
I like the ability to schedule service and pick the technician online. Jason always explains my service and keeps me updated on timelines of completion. I have purchased 3 cars from you and would not go anywhere else due to the service after the purchase. You are the best!
It is always a great experience to bring my vehicle to this service shop. It is always a great experience to bring my vehicle to this service shop. From ease of scheduling , to dropping off the vehicle. The service advisor always keeps us updated of the service time. And always explain what has done and what needs to be done if there is any with our vehicle.
Friendly and professional services, Give advice what should be done to care for the car, .
He was clear pleasant but at the end when my car was reading another gentleman checked me out and was very pleasant as well
Smooth It was easy to schedule and service was fast. Interactions and communication were positive
Everybody at Executive Dodge Jeep Ram are awesome, from Sales to Service to Management, they’re all great people who get business done and do it in a professional, easy and fun way. You pretty much have a car family that are all your friend any time you go to get your vehicle serviced or when you go to purchase a new vehicle.
Malena was great. Very accommodating and thorough. Made sure I understood everything and was kept in the loop
Easy to make an appointment, vehicle was brought in as soon as I arrived and service was done quickly.
Rick is very understanding. He doesn't mind taking the time to explain your services. Always polite no matter what kind of day he's having.
Positive Great explanation of everything I had wrong with the car He was very professional and courteous
Always easy to make appointments with Always clear on work needed and why Rate 5 always
The dealership gave me good information on the status of my car. They called me when my car was ready.
John Nguyen Excellent customer service. John Nguyen was very attentive and professional. He addressed ALL of my questions and concerns. This is by far the best service I've gotten dealing with all cars I've owned. Thank you Acura by Executive Service Department!
Very professional and attentive Good communication, good repair and good service. The video review and explanation was very helpful.
Great experience. Good communication, no issues I received great communication throughout the process, and my car was serviced quickly and efficiently
Taylor communicated everything that was happening through the day and service exceeded my expectations My expectations and I left feeling relieved
The service department was excellent. The sales department was a bit aggressive. The service department was excellent. The sales department was a bit aggressive with Cohen continuing their outreach via texting my phone.
Jay Marin provided exceptional service.He was professional and helpful.I highly recommend this place.
Absolutely the best service and help I ever had. Ouafaa is my agent and she is the real deal. She was able to work her magic and put me in a brand new 2026 kia.
Jay Marin and Executive Honda has been my go to dealer since buying my car 11 years ago. The dealership does great work.
I have taken my car to Liberty Honda for servicing several times, and every visit has been a great experience thanks to Chandler Boutin. He consistently provides honest and practical advice, explains everything clearly, and makes the entire service process stress-free. Chandler is always professional, enthusiastic, and genuinely committed to helping customers. He keeps me informed with precise details and ensures everything is completed on time.
I highly recommend Chandler Boutin to anyone visiting Liberty Honda. His outstanding customer service is one of the reasons I keep coming back.
A big shout-out to Liberty Honda as well for their excellent ... Read More DealerRater - Jun 29, 2026
The service staff at executive honda are always top notch. Friendly professional courteous kind. A+
Friendly, professional, 100 percent satisfaction Sal got me in early helped me with a ride to work
Working with Kevin was a great smooth comfortable experience. He was knowledgeable, patient, informative, and honest. He communicated well and thoroughly explained each process, in addition to answering any question I had for him. I would highly recommend him to others looking.
It was an excellent experience with Jay at executive Honda Wallingford, being treated well always makes the difference when I bring my car in, special thanks to Jay from Andrew
As expected always good. I always know what to expect when I come there. Everybody in service is awesome.
As expected always good. I always know what to expect when I come there. Everybody in service is awesome.
5/5 Stars. Exceptional service! A huge thank you to Nick D. for making everything seamless and stress-free. Highly recommend.
Everyone I spoke to was amazing. From sales to service to finance. I had a hard time deciding if I wanted to take on a car payment & my sales person, Ouafaa Kouhaila, was MORE than patient with me. She answered every question I had, even the ridiculous ones. And if she didn’t know the answer she forwarded to me someone who did. Steve & Jorge in finance jumped through hoops to get me every detail I requested. I didn’t get any attitudes or back talk. Everyone was truly professional yet extremely friendly. Ouafaa answered my texts no ... Read More DealerRater - Jun 28, 2026
they performed all of the expected services in a very timely manner. They were very professional.
Serviced both my Ram 2500 and Dodge Durango in the same day. Mike was very accommodating.
Mike and Kevin were very helpful with getting new tires for my truck. They also kept me up to date on the progress of the repairs.
My experience with ExecutiveVolkswagen of North Haven (CT) Was nothing short of exceptional! In every single step of the process was flawless, transparent, fair, and equitable… I will point out two specific individuals who went out of their way to make the experience outstanding - The business development, Executive - Jeremy - And the finance director - Dexter Were exceptionally communicative, Professional, and most importantly created a relationship which should transpire for years to come!
Very thorough -always keep me apprised of what is happening and what costs will be -never any surprises!
It was a great experience as usual. No complaints The service was outstanding and they explained everything they did
The officer I dealt with wasn't kind or truthful. While the two ladies at the service reception were excellent, I had a very disappointing experience with the service manager because he was not truthful.
The issue recurred the day I picked it up. I messaged immediately. It is working again, though I'm nervous about whether it will STAY 'fixed'. But, more importantly, I have yet to be contacted to follow-up; but I've received SEVERAL requests to 'rate' the service.
They are all friendly and the work was done quickly. And my car was washed! Great experience.
The service shop always takes care of our needs 100% The service shop is very attentive to customers
THE BEST.. It's always a pleasure doing business with the staff at Acura my vehicle is always well taking care of everything is always explained and always ready in a timely manner. Please keep up the good work staff. Thank you for always assisting me.
The process was quite fast and simple, he explained everything quite well and made sure I had a loaner vehicle while mine was at the shop.
Good Efficiency and profesional excellent working Faster and amazing validation of services Unbelievable and comfortable
Car ready on time and was cleaned before I picked it up Quick check in and check out
We had an excellent experience purchasing our 2021 Volkswagen Tiguan, and Eleanor Dupaul made the entire process easy and enjoyable. She was friendly, knowledgeable, and patient. She took the time to answer all of our questions, never made us feel pressured, and genuinely wanted to make sure we found the right vehicle for our needs for our son. Eleanor’s professionalism, honesty, and outstanding customer service made what can often be a stressful experience feel smooth and hassle-free. We truly appreciated her communication, attention to detail, and how well she took care of us throughout the process.
John Torre was welcoming, efficient, knowledgeable, and knew the product. The car was ready when we arrived. A seamless sale. Thank you!
Liked salesman, finance, & general manager. Wasn’t a fan of sales manager. Also liked Sarah
Executive Nissan the staff I worked with very knowledgeable and professional they are honest caring
Happy with the reporting system and the ease of getting the date and time we needed for service
Minor hiccups. New oil sticker was not placed in the windshield n door lock cap mishap. Both problems have been addressd.
My wife and I haven’t bought a new car in over 20years. We found everyone at Acura of Berlin to be the most professional, fun and down to earth group of people that made for quite an easy and fun experience.
I had a great experience at Liberty Honda! Lucio provided outstanding customer service from start to finish. The no-haggle pricing made the entire process straightforward and stress-free, with no pressure or surprises. Overall, it was an excellent car-buying experience, and I highly recommend Liberty Honda—especially if you have the opportunity to work with Lucio!
Shannon was very profesional and helpful with everything Shannon ensured everything was taken care of.
Very fast service , attentive staff good reminders Convenient location, clean environment, comfortable waiting room
Managed a complex repair keeping me constantly updated with the progress and managed all aspects of w3rd party warranty claim
Very friendly and very professional.Dealership always clean and neat. Waiting room neat and comfortable with coffee and other drinks and snacks.
Very easy process to get car serviced, staff is great I trust the dealership to continue to service my car
Excellent dealership, made the purchasing experience easy and fast... was worth the 2 hour drive to the dealer
Welcoming and kind, fast service. When I walked in I was greeted kindly. The service was fast and efficient. The waiting room is clean and welcoming.
Very nice people who explained everything so that I could understand what was wrong with my vehicle. Got an appointment really quick and my car was ready earlier for pick up.
Very professional, very thorough. The problem was addressed in a timely manner and I would recommend them to any Acura owner
Great and easy to work with. Been coming here for many years. Always good experience.
Executive Nissan was very professional as were the staff i worked with. Honest and direct.
All desk and service personnel were friendly and informative. Service was prompt and done correctly.
We had a great experience purchasing our vehicle from Acura of Berlin. The staff was friendly, professional, and made the entire process smooth and stress-free. We worked with Jim and he took the time to answer all of our questions without ever making us feel pressured. We truly appreciated his honesty, responsiveness, and customer service. When we had a concern about the vehicle, Jim and his colleagues took it seriously and put our minds at ease. Their thoroughness and commitment to ensuring the vehicle was in excellent condition gave us confidence in our purchase.
Jessica was also wonderful to work ... Read More DealerRater - Jun 27, 2026
Very professional employees and competent staff. They are willing to do whatever is best for me
The sale went well. Dominic was very helpful and knowledgeable about the car I was interested. When it came to money, he was very transparent about what was optional and what wasn't. The car was also well cleaned on pickup day.
Leon Maringola Thank you so much for your help with my new 2026 Nissan Sentra. Your professionalism and great customer service made the whole process easy and enjoyable. I truly appreciate your hard work and will gladly recommend you to others. Roseann and Anthony Puccino
Leon Maringola Thank you so much for your help with my new 2026 Nissan Sentra. Your professionalism and great customer service made the whole process easy and enjoyable. I truly appreciate your hard work and will gladly recommend you to others. Roseann and Anthony Puccino
I went there for an air-conditioning issue and it's still not resolved because they did not have the parts. I went there for a brake issue and it's still not resolved because they did not have the parts. I got my car detailed and it looks terrible and I paid $170 for that. I believe I got an oil change but I'm that's only from word-of-mouth. I have no proof otherwise. Mark was very helpful and kind. I have no issues with Mark. at the end of the day My Vehicle stayed there for two days basically ... Read More DealerRater - Jun 26, 2026
Appt was easy to make. Keith had everything in place and I had a seamless experience.
I was actually taken earlier than my appointment time. Mark was very courteous and attentive.
My experience was very good. I dealt with Skip and another associate named Alan. Both men were extremely helpful. They were able to answer my questions which made me feel more confident about my car.
They are attentive and give excellent customer service. I have been dealing with Accura for 8 years. They are awesome to work with!
I came in thinking I needed a replacement, came across Ali who was very helpful with his sources provided great customer service CRAIG for actually making it happen and fixing my problem i had with my vehicle . Omar & IAN for going above and beyond in my whole experience . Thank you guys for saving me a headache. I left Mazda super satisfied .
Just takes a little long but it's worth it Good experience this time around u guys are getting better much improved
Drop off was very easy and the service advisor was friendly and let me know what was happening and gave me extra options without pushing anything. Very happy
Great experience from start to finish with Kevin! The car was exactly as described, the process was easy, and the customer service was excellent. I’m very happy with my purchase and would definitely recommend them!
We had a major problem with the car and it was handled efficient, professionally and an equitable outcome.
Had a problem, it was taken care of with! Honda was responsive and treated us well.
Everyone was amazing!! Welcoming! Took their time! Answer ed all my questions! And was accurate on how long the job would take!
Polite, explained everything in detail. Respectful. Good listener. Knowledgeable. Informative, people person, spoke clearly & explained everything
Easy to get an appointment, was able to identify and resolve the issue with little interaction. Overall an easy experience
They are really quick with setting appointments date and well at keeping my updated On my vehicle while it's in the shop
Routine maintenance and assessed needed repairs. Diagnostics and projected costs were done. Skip Scanlon was friendly and helpful.
My experience was very good, arrived and was helped right away, was informed of what would be done and what would be done if needed. I received a video of different parts of my car and the mechanic explained what he had done and that the rotating of the tires was not needed. I received a phone call from skip saying my car was ready and when I went after work to pick it up, the check out was smooth and quick.
Excellent Service!
The service advisor was very helpful she went the extra mile twice over with a smile and still ask is there any thing else I can do
An excellent experience- Executive Honda is lucky to have Gina on their team. She is a pleasure to work with.
On time, quick service. Kept up to date on progress. Clean and comfortable waiting area.
They did exactly what I requested and I was done in an hour. Much quicker than usual. The service tech Chloe is great!!
Flawless Shawn was very professional and very knowledgeable. Did a great job. I would highly recommend him to anybody
I was taken on time, work was completed in a timely manner, and Skip was friendly and professional.