Customer Testimonials
Cloe was great! Friendly, professional and responsive. The car was washed after the repair, which was a Welcome sight! Thank you!
Every time I have taken my car in for service I have been happy with the staff and results. Things are completed in a timely manner and there is communication about the service being performed before, during and after the job.
Scott was honest and thorough about what needed to be done. As always, I was completely satisfied with the results.
Always courteous and helpful. I’ve been going to Executive Honda in Wallingford for about 20 years and have always been pleased. They are great!
Very nice dealership Rick in the service department always goes above and beyond to help me
Great work and service technicians. Never have to wait and their honest with their work and timing.
Great experience with Brian in sales at Liberty. Knowledgeable, responsive and very helpful. Timely information always provided.
Everything went well. There was a mistake on the tax calculation, can you look into a refund I have coming. Thanks
They do good work they're courteous and informative. Furthermore, I've been going there for 10 years.
The dealership was a wonderful experience for my wife and I. Carlos took extra care of us and got us the family cars we needed.
Very good experience.He is the best .He made my day .Very smily and kind
Mark communicates well and is very knowledgeable. I will switch my Chevrolet service to Executive entirely. Mark made Executive an obvious choice.
The service was excellent they called back the next day to find out if everything was ok with m y car.
Timely and efficient service. Affordable. I appreciate the knowledge of the staff and liked the video provided.
Was so helpful and give me all the details and at the same time give me and advise
The service dept people are the best. I will always bring my vehicle there for all my service issues.
I showed up with a tire suddenly needing air. Sean found a nail in the tire! It couldn't be repaired (explained why clearly). Quickly put on a new tire, rotated it to the back. Cost less than I had feared. All fixed (no anxiety). Thank you SO much)
I Am pleased with the interaction that i get with Max in the service dept
Never an issue great service. Alberto always contacts us of what is needed and explains everything
Pleasant people but going in for an oil change and tire rotation ended up in an $850 bill.
STAY AWAY AT ALL COSTS I took my 23 Pathfinder (under 36k miles) for routine maintenance and rough idling concerns on 3/31. I was told nothing is wrong with the car and that recommended services were not necessary until next oil change. 4/19 car breaks down and running on reduced power 3 hours into our roadtrip. Executive Nissan claims rodents damaged MAF and that it needed to be replaced. Their statement was false and would have caused warranty to not cover part replacement. The text I received from the advisor showed the following “Hey just confirming and following up with the conversation with Tyler ...
Excellent Nothing more to say. It was excellent. Brian was excellent, the repair was as well
They do a excellent job every time I bring my car to the Honda dealer I would recommend
She did an excellent job and was friendly. She was knowledgeable about what I needed to have done and was compassionate
Chloe was very friendly professional and nice. She did an excellent job describing everything that was going to happen
Jim quickly got to know who I was as a buyer; it never felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimized the time typically spent waiting at the dealership during the process. I highly reccommend him!
Kristin Hottin was a wonderful salesperson. She was knowledgeable, friendly and never did I feel like I was being pushed into anything I didn’t want. She listened to what I felt I was looking for while showing me things Chevy had to offer. This convinced me to buy a car when I actually was just window shopping in the lot. I would not hesitate to recommend Kristin Hottin to anyone who is looking, or thinks they might be looking for a new car. In fact, I have recommended her to 3 people in the past month.
Met with Brian to discuss purchasing a new Pilot. Went on a test drive. Brian was very knowledgeable about the vehicle and the features unique to the trim level that we wanted. Was able to come to a fair agreement on the price. Very efficient experience altogether.
The representative was great to work with and the tech did nice work overall very happy with the service
Did everything that was needed, got the car back on time. Great Job in communicating with me prior to commencing
I picked up a new MDX and I was told a requested tow hitch would be installed prior to pick up, that didn’t happen. I was given a We Owe document to get it installed and I’ve followed up with 3 different people to get this issue solved and have yet to hear back from anyone.
Megan and team were easy to work with and helped me get the Ram 1500 that was right for me.
I had a 11 o’clock appointment for an oil change. It took me two hours and by the way they didn’t even wash my car.
Excellent customer service. Took care of everything that need to be done. And was done properly. Very friendly and accommodating
Great service and knowledge of the cars. Offered multiple financial options. Will recommend and come back
She’s always helpful. If I have any question she has always been able to answer them.
Had my front brakes replaced. The tech and advisor did a good job. Work was fast and truck is working as expected. Advisor also helped with lowering cost with a coupon and using my account rewards that i forgot about. Will be back to do my rear brakes.
Your Sales Team is A+++ especially Kirstin - she was very helpful guiding me through the purchase and the trade in. She had positive answers for all my questions. Your Sarah is a 5 star too. She was my first contact with Executive Chevy, and she set me up with Kirstin.
Helpful and professional Responsive to my requests, sent me a video and explained their process.
Dennis was an amazing salesman. I highly recommend Dennis and Executive Dodge Jeep for future sales and service!
Doing business with them for years. Prompt courteous professional. Jason is the most accommodating person I’ve ever dealt with
I’ve had a very frustrating experience with the service department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was still charged for repairs that I never authorized. To make matters worse, these repairs did absolutely nothing to fix the original problem. Even more concerning, they attempted to charge me for a repair that was supposed to be covered under warranty — which is not only unethical but also illegal. When I questioned the charges, I received vague responses and no real explanation. I ultimately ...
I’ve had a very frustrating experience with the service department at Executive Jeep. I brought my vehicle in twice for the same issue, and both times it was never properly diagnosed. Despite this, I was still charged for repairs that I never authorized. To make matters worse, these repairs did absolutely nothing to fix the original problem. Even more concerning, they attempted to charge me for a repair that was supposed to be covered under warranty — which is not only unethical but also illegal. When I questioned the charges, I received vague responses and no real explanation. I ultimately ...
Carlos S great salesperson, not pushy, always with a smile and knows his stuff. Mary in finance was so efficient and answered all questions and Obed makes it happen! The showroom presents well, clean and tidy. Never felt rushed or pressured. Always felt welcomed. These people are genuine. Highly recommend!
The attendance on service department was very friendly and professional She explained to me what was needed to do and she gave me options to choose
Gina was very good at keeping me informed about my Oddysey’s repair and was conscientious about the repairs progress with several texts I would highly recommend her to anyone Regards Henrik
Everyone was extremely friendly and helpful. They make you feel like family. If I have any friends or family looking for a new vehicle. I'd reccomend them to go to Executive Chevrolet
Fairly quick service, nice people, but still a car dealership so watch out, and be prepared.
The service clerk were not to talkative .. mechanic was great and helpful Time to do service was great
The service manager was great. He took good care of me and my truck and so far no problems.
Best dealership in CT. Jason treats your car as if it's his. The only dealership I will buy from
Always on time and responsive. Jason makes every experience smooth and predictable. Have a good day
The dealership itself was very clean, organized and presentable. The employees were friendly, respectable and did not hassle. Kevin Garcia was great, he paid careful attention to what I was looking for and did his best to accommodate exactly what I was looking for. I would highly recommend this business if you are looking to buy an Acura.
Executive Jeep continues to be an excellent dealership, in large part, due to their service. Their service advisors, like Tyler L, are courteous, knowledgeable, detail oriented, and look to resolve service issues at a fair price. This is one of the chief reasons why we trust the Executive brand.
Very easy process to buy a new vehicle. I had a budget I needed to meet and they were able to keep me within it.
Scott is awesome! What a great help! Chloe is great too. They are my go-to! Thanks!
Shuttle took forever to bring me home. Had to remind them i was there again
Awesome customer service. Juan did an excellent job at meeting our needs. I’ll definitely recommend this dealership and Juan to any of my friends and family.
Always a pleasure dealing with michael heath. Every service is always top notch and always told exactly what is needed.
Kevin was amazing. Everyone at the Acura dealer was amazing. An amazing team. Thank you
This is the third vehicle I have purchased from Acura of Berlin. Highly recommend doing business with them. Lucious the sales manger is great to work with. He is honest, very professional and has great customer service. Tom in finance has been a pleasure to deal with closing out the deal with. Highly recommend giving them a shot at your next car purchase new or used. If you’re looking for a specific car or truck that’s not on the lot give them a shot. They can search the other dealerships in Athe executive Auto Group.
Good people, easy to work with. Any questions or concerns were answered promptly. Great communication. Excited for new building.
First time we purchased a pre owned vehicle. Our salesman Leo treated us good. Explained the process throughly. He needed to order the Manuel for us since it never came with the car. Very happy with the car! This is our third car with Liberty Hartford.
Support was good, explained technical stuff well in professional manner. Work done on time. Thanks
Dealership was easy to deal with. Good website, salesman Roz was awesome to work with. Everything was straight forward. Only room for improvement is the detail shop could have been a little more though.
Excellent condition and nice people. I hope, my Honda will work with out problem. Thank you
The work on my truck was finished very quickly. As far as the dealership it's the only place I have purchased a vehicle
Great experience would recommend to family and friends. Great vehicle Great sales and finance professionals.
Generally a good dealership but they didn't fix the problem I brought the car in for (navigation system not working) and left it to me to figure out how to solve the problem.
Christian Diaz was a pleasure to work with. He went above and beyond in helping us find a car that we love.
It was the best service I have received ever in my life anywhere. Awesome service.
Detailed explanation of your issues and they always have a good solution that remedies the situation
Very happy with Acura by Executive. Mike is always there to explain what l need and answer all of my questions. It’s well worth my time to make the trip!
Smooth transaction. Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleased.
I use the service center for my basic maintenance on my 2021 JLU. I’m very happy with the service.
They provided excellent service. The mechanics provided great customer support, and provided updates via text, over the phone, or by video.
Chloe is always so helpful and knowledgeable couldn’t ask for a better attendant. I was short of time due to a last minute appointment and she made it work. I will keep going back to Honda because of her!
If Kemar wasn't the face of your services center I'd have gone elsewhere.
Andrew was extremely pleasant to work with. He was flexible with communicating on my schedule and via means that worked for me. He was really knowledgeable of the features of the vehicle and answered all of my questions. We felt really pleased with our Jeep Wrangler purchase and the process was completely painless.
Max was very knowledgeable, helpful, and transparent. He kept me updated the entire time my vehicle was in the shop and alerted me as soon as it was ready. The pricing Max gave me was completely accurate when it came time to check out. Thank you, Max! I didn’t have direct contact with the vehicle technicians, but they did a great job with the services and I have zero complaints.
Was pleased that took care of my issue as soon as possible.I was kept up to date on the situation at all times!
They took good care of me and my car. Did a recall and provided me with a loaner to make it convenient.
Service was good. Staff was willing to help. Environment was nice. Particularly the parts department was patient with explaining things
Attentive, very efficient intake, good communication about diagnosis and service recommendations Up front communication about service costs
Bought a new kia sorento and the staff really made the process stress free and easy!
Very nice and friendly people they make everything very clear and straight to the point they take their time and explain everything in the car and they answer all your question.
The wait to get an oil change and tire rotation when you have an appointment seems a bit much.
The sales team at your dealership was absolutely fabulous! Sarah, Kristen and Mary went above and beyond to make our purchase from a distance (Albany) so smooth and quick! Our new Chevy Traverse Z71 is fabulous! We will definitely be back for another when the time comes! Thank you for such a great car buying experience!
Christian was very knowledgeable and helpful to us when purchasing our car. The sales process was easy and appreciate Marissa's help, too.
hoping for future service time work excellent with our schedules keep upvthe good work and thank you
I am already recommending Executive Kia to my family and friends.My first Kia I had for 17 years,no problems until she was 17 years old!
Robert was professional and took the time to explain the difference between the two brands - highly recommend him - love my HRV-EXL
Great experience. Everyone was very helpful and it was easy! I will come back for my next service!
Fast, friendly service, thorough, and careful with my car, I appreciate that very much, they were great.
Service Department is excellent! Thorough diagnostics of my vehicle, recommended and required repairs presented. The Service Writer, Bianca is top notch! Fantastic representative for Executive Auto! One of the best Service Departments that I have ever dealt with! Bianca not only handled writing the repairs up, but kept me informed throughout the entire process, start to finish. If Executive Auto had ten more Biancas’, they would be all set!
Excellent I love it Amanda – she was helpful to help us a lot and she did very good job. We love it.
Excellent I love it Amanda – she was helpful to help us a lot and she did very good job. We love it.
Scheduled my appointment immediately and acknowledged my problem, and fixed it promptly. A rival dealership wouldn't give me an appointment for 2 weeks.
Smooth, professional experience—friendly staff, no pressure, great service. Highly recommend this dealership to anyone.
Gina is very professional! My entire experience was phenomenal! The Technician explained each and every step of the process while repairing my car. The waiting room was very pleasant and comfortable. Life is goooood!😁