Customer Testimonials
Efficient , great communication Liked having a direct connection to the service Tech. With attached video audio.
Staff were very helpful and friendly. Would recommend.
I found the exact car I was looking for here, after three other dealerships failed to hold onto my vehicle for me. I travelled from out of state to get this car, and it was exactly as descibed and on the lot witing for me. Communication was difficult at times, and doing a long distance transaction cuase me some anxiety. Kellen was communicative throughtout the process, and assured me they would be ready. Once the business manager John contacted me, we ironed out all the details. The in person transaction went very smoothly and quickly. If travelling from out of ... Read More Google - Sep 27, 2026
All of the employees from managers, salesman and service people are extremely friendly and knowledgeable. (Shout out to Alex in sales and Jordan in the finance department) We have leased cars many times through Liberty Mazda and will continue doing so as well as recommending them to friends and family.
Great service experience
Very professional, friendly, knowledgeable, and efficient. Service was performed efficiently and the staff is very friendly and knowledgeable, excellent service.
Getting in wasn't an issue even though battery trouble got me in an hour late. Shannon was flexible enough to fix the problems that I needed and highlighted things that might not be that important, saving me some money.
Great staff...work done as planned!
Raj was very helpful! Him and Jessica took a lot of time to make sure I understood everything and that I got a good deal.
Very pleased with the whole experience Our sales associate Joann Gracie was fantastic. She took extra care to make sure we were able to utilize all the great features that we wanted
Zach was very professional and offers me Lyft ride back home and car pickup when it determined that it was going to take several hours for the car to be serviced
Always friendly and gets the job done
Only place I trust to service my Honda !
Everything about this buying experience was excellent. From start to finish it was fast and easy. Great team. Thanks Acura by Executive!
She was amazing. She did not give up on finding me a vehicle. Very professional. Thank you
My service at Acura of Berlin was exceptional, Robert went above and beyond to service my vehicle with all the warranty updates my certified pre owned was eligible for. Thank you!
Great service, albeit with a long wait scheduling
I had a warranty defect that needed fixing. It was diagnosed and fixed quickly. Comfortable waiting area
I have always had a good experience here, from the efficient and knowledgeable staff to the lyft ride home when necessary or waiting in the comfortable seating area when the service time will be fairly short.
Acura went above and beyond to get my repair completed..and addressed any additional problems I had without issue or complaint!! Big thanks to Mike and his team!!!
Chandler is really good at his job. Very nice to talk to, and he makes sure you are comfortable with whatever repairs you are making. He is upfront and transparent when talking about the cost for the repairs. He lets you know what they recommend getting done, but he's not pushy if you refuse a recommendation. Seems like an all around good, honest man. No he didn't pay me to say that...I just like to point out great service when I see it. Give the man a pat on the back or a raise...or both! He ... Read More DealerRater - Sep 26, 2026
Chandler is really good at his job. Very nice to talk to, and he makes sure you are comfortable with whatever repairs you are making. He is upfront and transparent when talking about the cost for the repairs. He lets you know what they recommend getting done, but he's not pushy if you refuse a recommendation. Seems like an all around good, honest man. No he didn't pay me to say that...I just like to point out great service when I see it. Give the man a pat on the back or a raise...or both! He ... Read More DealerRater - Sep 26, 2026
Skip was great to work with. I've been working with Skip for quite a few years
Acura By Executive Dealership, including their Owners, Staff & Managers, are no holds barred, consummate professionals. They have treated us like family. When a warranty issue arises, they address it accordingly. I highly recommend anyone that is in the market for a vehicle to go and see them. I won’t name individual staff member’s because I don’t want to leave anyone out.🤣 Thanks for your Awesome Service! Please keep up the great work!
Great very professional caring and helped me find out what was wrong with my car
It went quick. I had a key fob programed to my vehicle. It was done less than an hour. It work k s great.
The service is always great and Rob always gives me great courtesy and gets my vehicle out to me on time
Very good experience
It was quick and easy The service was excellent and the staff was knowledgeable and friendly
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
The service I received was excellent. Very knowledgeable .was able to answer all my questions. I would recommend this dealership to others. The purchasing experience was excellent!
If you're reading through these, you're probably wondering whether you should buy a new car here, buy a used car here, or service your car here. The answer to all of those is absolutely, without a doubt.
I bought a CPO Range Rover Sport SVR from North Haven, and the whole experience, from the first visit through delivery and follow-up, was handled with real care. Responsive, honest, and they stand behind what they sell. This is what a dealer experience should be.
Top-class service and people. I can't thank Danielle, Mike, Jarrod, Bob, Jim, and Dom enough. ... Read More Google - Sep 26, 2026
Completed a recall. Everything went well
Excellent quick efficient
Great service with a friendly staff.
Very kind and informative. Felt like I was being looked out and appreciated having them check my car overlay
Friendly good service
I had a great experience with this place. Especially Bob Repasky. He was a delight. He made my very stressful situation great again! If I could give him 20 stars I would. Thank you so very much Bob for all of your help!!!
Amazing sales team and management. This was my second time this year buying a car from Roz, him and the team were able to help me buy my dreams car. I really appreciate their professionalism, patience and non-aggressive sales approach. 10/10
Everyone at Liberty Mazda was wonderful! Nick was great and went above and beyond to make sure I found the right car. I absolutely love my car and would definitely recommend working with Liberty Mazda for your next car purchase!
This was by far the easiest car buying experience I’ve ever had. Noah, Dustin and Damian are true professionals; honest, transparent and didn’t try to oversell me on anything. They treated me like a human, not just a woman in to look at a car without her husband. I’m in love with my car, and would recommend them to anyone.
Victor is amazing! Organized and an effective communicator.
Something about Acura you always gotta love, the wonderful staff who always help you get yours!! Thank you to all the wonderful Berlin staff, you guys are truly remarkable and I can’t thank you enough.
The dealership exceeded my expectation. They were attentive to my needs, knowledge about the issue and how to correct it. The customer service I received was excellent. Great job!
They worked quickly and efficiently, and Malena was very communicative and helpful throughout. Would go back in the future
Joshua Berman was absolutely amazing and helped me find the perfect car in my budget. Zero pressure, everything was fully explained and I left with a new car and the confidence that I was taken care of in every aspect.
From the moment I walked in, everyone was so welcoming and helpful. This is my first time at this location and will continue to come back. Beyond satisfied with Executive Kia !
The people there are kind, and I believe they are honest. Dealership is clean and I like it.
The experience was satisfactory. Although I waited an hour longer than expected, the reason provided was acceptable, and overall, it was a fine experience.
Service done quickly and well. Good quality Easy to schedule the appointment and smooth drop off
Customer service was great. Fast service and car always running without issues.
Had a concern getting a ride home and they actually gave me a loaner while they did the diagnostic testing.
Everything went smooth. They were very quick to repair the issue and I didn’t lose a day or two to get the vehicle back up and running because my daughter needs a vehicle back as soon as possible
Service team top notch. The entire experience from start to finish exceeded my expectations. The bill was actually less than I expected?
Liberty Mazda has consistently been honest, easy-going, patient and extremely accommodating. I purchased my car from them several years ago and to this day they have been great to work with when I bring it in for routine maintenance. Highly recommended!
Todos fueron muy amables cuando llegué a buscar mi carro desde un principio me atendieron muy bien
Very professional and thorough. Melissa did everything to keep me informed and when i had a follow up issue, got me in immediately to resolve the second issue. Would highly recommend.
All of my vehicles from my fleet never have any issues after I leave the service center. Excellent service team you guys have !
Chandler was professional and extremely helpful m.
Jason Meyer was helpful, polite and considerate. He is a true professional. I am so grateful for the exceptional service I received.
Jason Meyer was helpful, polite and considerate. He is a true professional. I am so grateful for the exceptional service I received.
I found them to be the best experience to have with service. They provided me with complimentary rides home after dropoff and picked me up when my vehicle was finished.
Jason was prompt with his service and paperwork on my vehicle. It made dealing with the insurance company easier. In addition, he responded quickly to messages.
I brought my car in for routine maintenance. I waited while the work was done. It was completed within the estimated time frame.
I was on a time crush due to upcoming travel and needed to have it done in two days and the team was so helpful and patient with me . They met all my needs. Very satisfied with the customer service and the process .
Outstanding customer service! Dan was great to work with getting my jeep right. Kevin the mechanic and any other mechanic who worked on my jeep Thank you!
Excellent service. Very timely. Courteous and professional staff. The video clips of mechanics assessment is very helpful.
Got my vehicle in right away for a starter great job communicating with me. Got my vehicle right back to me the next day.
Personable, professional and always willing to help Takes the time to explain the work performed
Every time I bring my vehicle in for service Alberto always greats me with a smile and goes over everything in detail on what was completed on the vehicle.
He was very helpful and courteous. He is the type of salesman that you need because he is not pushy and listens to what you are looking for and doesn't try to steer you away from what you want.
Alberto is the best and anytime I need to schedule my vehicle for service he is very responsive and gets me in right away.
He was very helpful and courteous. He is the type of salesman that you need because he is not pushy and listens to what you are looking for and doesn't try to steer you away from what you want.
Everything went smoothly. And took less time than expected. Very happy with Liberty Mazda. They are professional and friendly.
The work was done correctly and on time Mike let me know when the vehicle went in the shop and let me know probably when it was done so I could arrange to pick up
my oil light came on. i was nervous to drive my golf wagon. i called and got an appointment the next day! and i was given a ride home.
First visit for service since I bought the car. Friendly staff and service was done within an hour. The video was great to get a recap of what was done.
Sean and the Service Dept. folks are always very friendly and helpful! Great place to take your car for service!
Very professional and great service. Greatly appreciated my service visit. Thank you
Worst Customer experience lack of disclosure on vehicle purchase very poor follow up do not recommend
Replaced a recalled part and did a complete check of the car and found two defective belts needing replacement.
Great service done on a timely basis, as usual I won't hesitate to buy another Acura from Exeutive
Quick and easy. Mike is great, friendly and knowledgeable. Waiting area is neat and clean.